Managed Services – Nexigen
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Managed Services

Technology Service is in our DNA

Nexigen a Greater Cincinnati technology leader is a next generation Managed Services provider.   Next Generation comes from our diverse skill sets including advanced programming, scripting, and cyber security skill sets.  Managed Services & Professional Services is the life blood of Nexigen.  Nexigen has over 60 engineers that have skill sets ranging from Advanced Programming, Database, Cyber Security, Network, Server, Desktop, Firewall, Storage, Cloud, Carrier Services providing Discover, Design, Implementation and Management for all of the above.  This diverse and deep knowledge under one 20,000 sq facility allows for innovation unmatched anywhere in Greater Cincinnati or even the world.  We love supporting our customers and strive to provide our clients with the best service during every interaction.

managed

Nexigen Service Catalog

Managed Services

  • Full-Service Technology / IT Support
  • Managed Services Across All Platforms
  • True Technology Business Partner

Discover

  • Business Mapping
  • Requirements Gathering
  • Hardware Inventory
  • Software Inventory
  • Carrier / Telecom Review
  • Vulnerability Scan
  • User Story input
  • Application / Code review
  • Web Review

Design

  • We spend the most time here but it is not cut and paste and this is our secret sauce.
  • Match business requirements to best technology on market
  • Look for improvements that create price benefits or increase productivity.
  • Customer Feed back

Implement

  • Dedicated Project Deployment Team
  • Communication and process document handed to customer
  • Upgrades performed as needed

Maintain

  • Backup / Data Protection
  • Network Operations
  • Security Services
  • Service Desk
  • Dedicated Architect
  • Dedicated Account Manager

Improve

  • Our dedicated account managers and architects are constantly looking at new technology and how to improve our clients business operations.

Cloud Services

  • Office 365
  • Google Apps
  • Nexigen Secure Cloud
  • Client Private Cloud
  • Any Data Center
  • Amazon AWS
  • Microsoft Azure
  • VMWARE
  • Development services
  • Managed services

Cyber Security

  • Comprehensive Protection
  • Industry Leading Experts
  • Customizable Packages

Protect

  • Network
  • Email
  • Web
  • End Point

Verify

  • Pen Testing
  • Code Analysis
  • Network Review
  • Phishing
  • Education

Consult

  • PCI
  • HIPPA
  • Policy Compliance
  • Network Review / Sizing

Remediate

  • Incident Response
  • Digital Forensics

Additional Service Catalog Items

Data Protection

  • Over 1000 backup jobs daily
  • On-premise backup
  • Cloud Protect Backup
  • Storage Replication
  • Disaster Recovery
  • End to End Encryption
  • Business Continuity
  • Customizable Restore capabilities
  • File Integrity Monitoring
  • Advanced Detection Services

Servers

  • Server Sizing
  • Storage Sizing
  • VMWARE expertise
  • Microsoft expertise
  • Linux expertise
  • Dell expertise
  • HP expertise
  • Cloud
  • Virtual

End Points

  • Procurement/Management
    • Laptops
    • Desktops
    • Tablets
    • Mobile
  • Imaging Services
  • Security Services

Security Operations Center

  • Advanced Data Collection
  • Vendor Agnostic
  • Threat Hunting
  • IP Reputation
  • GEO IP
  • Security Analysts
  • Remediation Services

Help Desk Services

  • Detailed discovery
  • Documentation
  • Problem identification
  • Problem Resolution
  • Escalation Services
  • Remote Support
  • Supplemental Service

Network Operations Center

  • Advanced Network Monitoring
  • Self Service Portal
  • Rapid Client Notification
  • Rapid Escalation Services